Are You Building Trust Through Your Website?

I love marketing. I love seeing how other people put together campaigns. And because of it I follow a lot of people online to see what they will do next.

About a year ago I was introduced (through an online newsletter) to a woman who has a huge following online. So I started following her. And I really like her style. I love how she has set up her website, how she communicates with her fan base, and how she makes her offers.

But there is something else. I don’t like her as a person. At all. We don’t have the same beliefs or the same ethics. Some of the things she talks about actually gets me riled up in the mornings.

And yet she is busier today than when I first started following her a year ago. Why? Because she is true to herself and isn’t afraid to communicate heart and soul to her followers.

When you head over and read her site and blog posts, she is an authentic person, meaning she tells you exactly what she believes. She mixes personal ideals with her business strategies all the time. You not only get to know her business, but you also really get to know her as well. And I know if you have the same beliefs as her, you end up feeling connected almost immediately.

“That’s me.”

“She’s speaking directly to me.”

“She so gets what I’m feeling.”

Yep, she’s heard all of that and more. (She posts testimonials so I know what people are saying.)

Both online and off, being true to yourself means you’ll resonate with others as well. Think about your hot buttons and the things you love and support. If I say “National Rifle Association” or “Greenpeace” I’m sure your mind automatically begins churning things over. You may be passionate one way or the other on these topics. And if we get into politics, I’m sure the opinions would really fly.

Yet when you’re with a group of people that you “gel” with, you let your guard down. You know you can speak freely because they have the same opinions as you. And even if they vary in small degrees, there is still enough common ground that you can remain great friends.

And no matter what beliefs you have, wouldn’t you rather work with “friends” than with people you really don’t agree with?

So why not show your true colors? Yes, you have to draw your line in the sand and only talk about online what you truly want other people to know about. But if you create content, develop your marketing and your services around what you do and love, others will pick up on it. If you show your true personality in all that you do, your prospects and clients will love you all the more.

They want to work with a friend, not a business owner.

They want to feel like you truly get them, and aren’t just handing them something so you can make money.

Leave a Comment